Do you ship worldwide?
Yes, we are delighted to share that we ship worldwide.
Where do you ship from?
We ship from the UK.
What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.
When will my order be processed?
All orders are handled and shipped from our warehouse. Please allow additional time for processing during holidays and sale seasons. Orders are processed Monday through Friday within 1-3 business days from the order date and shipped the following day. Note that we do not ship on weekends.
How long will it take to receive my order?
We aim to ship out our products as soon as possible.
Can I change or cancel my order?
As we aim to process orders as quickly as possible, you must request any changes or cancellations within 12 hours of placing your order. Requests made after this time will not be accommodated. However, you can return your order for a full refund once it is received.
What if I don't receive my order?
If you do not receive your order within 30 days after shipping, you are eligible for a full refund.
How do I return an item?
Please contact us at thequranworld@outlook.com for return instructions.
What if the item(s) I received are defective, incorrect, or damaged?
If you receive merchandise that is incorrect, missing, or defective, please contact us. Include your order number, photographs of the item(s), and any relevant details. We will do our best to resolve the issue as quickly as possible.
When will I receive my refund?
Refunds will be credited to your original form of payment. For credit or debit card payments, refunds will be sent to the card-issuing bank within 7-10 business days of receiving the returned item or cancellation request. Contact your card-issuing bank with questions about when the credit will appear on your account. If you have not received your credit yet, please reach out to your bank or credit card company. It may take some time for the refund to post to your account.
How can I contact The Quran World?
You can email us at thequranworld@outlook.com. Our customer service team will be happy to assist you with any inquiries!